Who do I contact if I have a question about my order?
If you have a question about a product or an order, please e-mail us at
@bbcamericashop.com or call us toll-free at 1-800-898-4921.
BBC America Shop is open 24-hours a day, seven days a week. customerservice
@bbccanadashop.com or call us toll-free at 1-800-435-5685.
BBC Canada Shop is open 24-hours a day, seven days a week.
If I misplace my password, how do I retrieve it?
To retrieve your password, click on the "Forget Your Password" link on the login page. Enter your email address and your password will be e-mailed to the address in our records.
How do I exchange or return an item?
Every item we sell is backed by our 100% unconditional guarantee. If for any reason you are not satisfied with your online purchase, BBC America ShopBBC Canada Shop will gladly accept your exchange or return. Review our 100% Guarantee page for more details.View all FAQs